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出版Hong Kong University Press, 2005-09-01
主題Business & Economics / Management
ISBN96220974649789622097469
URLhttp://books.google.com.hk/books?id=HI9FBAAAQBAJ&hl=&source=gbs_api
EBookSAMPLE
註釋This book examines the various quality management systems applied to the construction industry in Hong Kong and other parts of the world. Hong Kong's experience is particularly important because it plays a leading role in construction quality management globally. The text traces the change from quality control (QC) practice in the 1970s and 1980s, to the quality assurance (QA) concept in the 1990s, and finally to the emerging total quality management (TQM) philosophy. All the tools and techniques used in relation to construction quality management are discussed in detail in the 12 chapters.