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Integrating Performance Measures & Accountability Into the Safety Management System of Company XYZ
註釋The purpose of this study was to develop a safety management / accountability system that promotes active involvement of supervisors and management and creates a sustainable framework where safety is inextricably related to quality and productivity. Establishment of a sustainable safety management system, measurement of safety performances and supervisor's accountability were the key areas where Company XYZ was struggling to make safety as competitive as productivity and quality. There were three specific goals of this study; identify present safety performance measures and their utilization at Company XYZ, determine the potential applicability of other performance measures and develop a framework for performance measurement system that would encompass supervisors' accountability towards a sustainable safety management system. A semi-structured interview with open-ended interview questionnaire was conducted to identify current safety performance measures while the literature review information was utilized to explore the potential application of both leading and trailing indicators in measuring safety performances at Company XYZ. A safety performance measurement framework involving supervisor's accountability was developed by designing a comprehensive safety performance metrics and a department wise cost allocation system.