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Google圖書搜尋
Improving Service Quality
Michael E. Milakovich
其他書名
Achieving High Performance in the Public and Private Sectors
出版
S.S. Mubaruk
, 1995
ISBN
9813046678
9789813046672
URL
http://books.google.com.hk/books?id=JL2nPwAACAAJ&hl=&source=gbs_api