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Maintenance Data Collection and Workload Control Information Systems

其他書名	A Case Study
出版	Rand Corporation, 1966
URL	http://books.google.com.hk/books?id=K9WdpwAACAAJ&hl=&source=gbs_api

註釋The two ongoing maintenance information collection systems were analyzed for coverage and control. By matching their records and adding data for maintenance actions not covered, it was found that Workload Control did not control over 72 percent of the total support actions and 34 percent of the total repairs. From the history-oriented documents, it was impossible to determine the number and kinds of jobs. Lack of precoded documents and prepared schedules and poor communications overburdened reporting personnel at peak hours, further degrading the control system.