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註釋"Whether you are the leader of an organisation or aspire to be one, whether you are an experienced change agent or are just entering the field, this book will help you understand the initiatives, strategies and personal actions needed to create lasting cultural change, and improve the overall performance of an organisation." "In this ground-breaking research, the authors examine five leading Australian companies that have successfully transformed their businesses, and delivered great results. The authors unlock the secrets of cultural transformation by exploring what skills, knowledge and processes are necessary to ensure culture change is successful."--Back cover.