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Manager Redefined
Thomas O. Davenport
Stephen D. Harding
其他書名
How Your Top Performers Manage Work
出版
John Wiley & Sons
, 2010-11-01
主題
Business & Economics / Management
ISBN
0470627727
9780470627723
URL
http://books.google.com.hk/books?id=KtqCrW5OmNgC&hl=&source=gbs_api
EBook
SAMPLE
註釋
In this book the author explains that managers must build human capital and engender employee engagement by managing them almost not at all, by attending instead to the factors and circumstances that make them successful. In other words, managers must play their role from offstage and out of the limelight
.
Based on a survey of over 16,000 employees, the author presents Towers-Perrins' management performance model: Executing tasks, Building relationships and performance capability, and Energizing change. Additionally, managers must create an atmosphere of authenticity and trust.