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Planning, protection and optimization ITIL V3 intermediate capability handbook
George KinnearTricia LewinStationery OfficeitSMF UKJohn A. Sowerby
出版The Stationery Office, 2010-11-08
主題Business & Economics / GeneralComputers / Information Technology
ISBN01133127259780113312726
URLhttp://books.google.com.hk/books?id=L6XqsNmy7hQC&hl=&source=gbs_api
EBookSAMPLE
註釋This guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for practitioners who work with these processes.