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The Truth Doesn't Have to Hurt
Deb BrightDeborah Bright
其他書名
How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change
出版AMACOM, 2014-10-08
主題Business & Economics / GeneralBusiness & Economics / Business Communication / GeneralBusiness & Economics / Decision-Making & Problem SolvingBusiness & Economics / ManagementBusiness & Economics / LeadershipBusiness & Economics / Mentoring & CoachingPsychology / GeneralPsychology / Interpersonal RelationsSelf-Help / Communication & Social Skills
ISBN08144348199780814434819
URLhttp://books.google.com.hk/books?id=LMSyoAEACAAJ&hl=&source=gbs_api
註釋Ignoring someone's weaknesses only turns them into big-time company problems. Always praising and reaffirming a lackluster worker never turns them into the employee of the month. But when handled carefully, criticism--honest, genuine, hard-to-hear criticism--promotes trust and respect, motivates individuals, and serves as a catalyst for change. If that sounds far-fetched, it's because few understand how to properly give and receive the kind of critical feedback that brings positive results.In The Truth Doesn't Have to Hurt, executives, managers, team leaders--anyone whose job requires them to temper praise with a dose of reality--will learn how even they can: - Deliver the truth--and have it understood as being helpful- Create an atmosphere of acceptance- Avoid mistakes that sabotage an exchange- Control how they receive and can benefit from criticism themselves--even if it's presented badlyYes, the truth can hurt . . . today. But not telling the truth will hurt even worse--today, tomorrow, and the next day . . . until someone realizes that well-crafted criticism can reinvigorate and stimulate, putting a turbocharge into both workplaces and careers.