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Telephone Tactics
Graham Roberts-Phelps
出版
Thorogood
, 1999
主題
Business & Economics / Advertising & Promotion
Business & Economics / Business Communication / General
Business & Economics / Marketing / General
Business & Economics / Marketing / Telemarketing
Business & Economics / Sales & Selling / General
Business & Economics / Office Management
ISBN
1854181777
9781854181770
URL
http://books.google.com.hk/books?id=M2u9QwAACAAJ&hl=&source=gbs_api
註釋
In recent years, the telephone has become a progressively more important tool for business, particularly in the fields of customer service, selling, prospecting and credit control. This book contains everything you will ever need to know about using the telephone in business.