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Computer Telephony Integration

Rob Walters

出版	Artech House, 1999
主題	Computers / Networking / GeneralTechnology & Engineering / TelecommunicationsTechnology & Engineering / Data Transmission Systems / General
ISBN	08900696979780890069691
URL	http://books.google.com.hk/books?id=MSofAQAAIAAJ&hl=&source=gbs_api

註釋

This revised edition offers a comprehensive analysis of where computer telephony integration (CTI) came from and where it is going. The book provides a clear, in-depth coverage of all of CTI, including technology, standards, applications, system engineering, industry structure, the market, and future developments. The book features expanded coverage of CTI and new information on media processing, automation, and messaging.