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Every Manager's Guide to Business Processes
Peter G. W. KeenEllen M. Knapp
其他書名
A Glossary of Key Terms & Concepts for Today's Business Leader
出版Harvard Business School Press, 1996
主題Business & Economics / GeneralBusiness & Economics / EntrepreneurshipBusiness & Economics / ManagementBusiness & Economics / Strategic PlanningBusiness & Economics / Information Management
ISBN08758457549780875845753
URLhttp://books.google.com.hk/books?id=OrtaAAAAYAAJ&hl=&source=gbs_api
註釋Reengineering, total quality management, time-based competition--this is an invaluable reference to these and other process-based movements that have transformed business practices worldwide. A selective glossary that provides a reliable review of key business process concepts and terms, the book will help managers sort out the hype from the reality and create business process advantages in their firm's marketplace.