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50 Activities for Achieving Excellent Customer Service
Darryl S. DoaneRose D. Sloat
出版Human Resource Development, 2003
主題Business & Economics / Customer RelationsBusiness & Economics / Human Resources & Personnel Management
ISBN08742573799780874257373
URLhttp://books.google.com.hk/books?id=Q5XuzD7olMIC&hl=&source=gbs_api
EBookSAMPLE
註釋Increase the creativity and skill level of customer service representatives, demonstrate what excellent customer service is, provide insights and practice to improve customer service, develop your own organization's bank of customer service learning situations.