登入選單
返回Google圖書搜尋
Communicating with Customers
Wendy S. Zabava Ford
其他書名
Service Approaches, Ethics, and Impact
出版Hampton Press, 1998
主題Business & Economics / Business Communication / GeneralBusiness & Economics / Customer RelationsLanguage Arts & Disciplines / Communication Studies
ISBN15727314199781572731417
URLhttp://books.google.com.hk/books?id=QJcrAQAAMAAJ&hl=&source=gbs_api
註釋This volume suggests new directions for researching and improving communication practices in a variety of service contexts and provides clear guidance for organizations wishing to initiate and evaluate their efforts to improve practices with customers.