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Improving Public Sector Productivity
Ellen Doree Rosen
其他書名
Concepts and Practice
出版SAGE, 1993-07-22
主題Business & Economics / Economics / TheoryPolitical Science / GeneralPolitical Science / Public Affairs & AdministrationSocial Science / General
ISBN08039457369780803945739
URLhttp://books.google.com.hk/books?id=QMww4d4TyZ8C&hl=&source=gbs_api
EBookSAMPLE
註釋This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfaction at local, state and national levels. Examples focus on the issues of quality management, improving service delivery, job reorganization and worker empowerment.