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The Implementation of Total Quality Management at a Tertiary Education Institution

Farzana Hussain

出版	North-West University, Potchefstroom Campus, 2011
URL	http://books.google.com.hk/books?id=R4ZbnQEACAAJ&hl=&source=gbs_api

註釋

Continuous improvement -- Customers or students -- Higher education -- Organisational factors -- Products -- Tertiary institutions -- Total quality management -- University.