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A Practical Guide to Dealing with Difficult Stakeholders
Mr David BrydeMr Roger JobyMr Jake Holloway
出版Ashgate Publishing, Ltd., 2015-08-28
主題Business & Economics / Project ManagementBusiness & Economics / Industries / GeneralBusiness & Economics / Strategic PlanningBusiness & Economics / New Business Enterprises
ISBN14094073739781409407379
URLhttp://books.google.com.hk/books?id=RG9xCgAAQBAJ&hl=&source=gbs_api
EBookSAMPLE
註釋All project stakeholders have different needs, objectives, responsibilities and priorities. For many project managers it is disturbing to realise that some of their stakeholders may not be as co-operative and helpful as they expect. It could be a negative and powerful sponsor (the 'Anti-sponsor'), a demotivated team, low-maturity or unrealistic external clients, maliciously compliant gatekeepers and finance teams, or uninterested internal customers. Jake Holloway, Professor David Bryde and Roger Joby bring their years of project management experience and combine it with research and insight from social psychology to delve into how and why project stakeholders can be difficult. The book describes some of the common stakeholder types - such as Sponsors, the Team, Gatekeepers, Clients and Contractors - and associated unhelpful or difficult behaviour profiles that you will often come across on projects. It combines theory with practical ideas, techniques and methods to help manage the impact of these stakeholders.