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The Wonderful World of Customer Service at Disney
J. Jeff Kober
出版Performance Journeys, 2020-01-24
主題Business & Economics / GeneralBusiness & Economics / Customer Relations
ISBN16289037679781628903768
URLhttp://books.google.com.hk/books?id=SDFongEACAAJ&hl=&source=gbs_api
註釋Dedicated to those who would love to make their work environment as polished and customer-friendly as a day at Disney. The Wonderful World of Customer Service at Disney is a celebration of great business practices that can be applied to any service organization. See it from the eyes of J. Jeff Kober, a foremost leader in the best business practices of not only Disney, but some of the great world-class organizations. It's loaded with practical ideas that can reintegrated into any customer experience. Whether you are in the private, public, or non-profit sectors, you will find solutions that can help you take your organization to the next level.