You'll learn when and how to use each. Each description is followed by samples of tools that provide the specific measures. Each of these evaluation tools can be modified to include course objectives and tasks specific to your program. For quick reference, a summary sheet for each measurement technique is included.

These tools will help you measure:

• Participant reactions toward the training, effectiveness of the instructor, and quality of materials (Level 1)
• The amount of knowledge and skills participants have acquired (Level 2)
• Transfer of training from the classroom to the job (Level 3)
• Organizational benefits (Level 4)

Plus, you get tools that help you define:

• Quality of external training programs, products, and techniques
• Instructor performance
• Success of experiential learning techniques

Use these practical, adaptable tools with all of your diversity training programs. Determine your diversity-training success. Order today!