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The Use of Mediation and Arbitration in Small Claims Disputes

William DeJongGail A. GoolkasianDaniel McGillis

出版	U.S. Department of Justice, National Institute of Justice, Office of Development, Testing, and Dissemination, 1983
URL	http://books.google.com.hk/books?id=T0mAx9OOZqcC&hl=&source=gbs_api
EBook	FULL_PUBLIC_DOMAIN