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Google圖書搜尋
People Management Skills, Employee Attrition, and Manager Rewards
Mitchell Hoffman
Steven Tadelis
其他書名
An Empirical Analysis
出版
National Bureau of Economic Research
, 2018
URL
http://books.google.com.hk/books?id=T2R40AEACAAJ&hl=&source=gbs_api
註釋
How much do a manager's interpersonal skills with subordinates, which we call people management skills, affect employee outcomes? Are managers rewarded for having such skills? Using personnel data from a large, high-tech firm, we show that survey-measured people management skills have a strong negative relation to employee turnover. A causal interpretation is reinforced by research designs exploiting new workers joining the firm and manager moves. However, people management skills do not consistently improve most observed non-attrition outcomes. Better people managers themselves receive higher subjective performance ratings, higher promotion rates, and larger salary increases.