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Business Process Orientation
Kevin P. McCormack
William C. Johnson
其他書名
Gaining the E-Business Competitive Advantage
出版
CRC Press
, 2001-01-24
主題
Business & Economics / Information Management
Computers / Information Technology
Technology & Engineering / Industrial Engineering
Business & Economics / Knowledge Capital
Computers / Networking / General
Technology & Engineering / Engineering (General)
ISBN
1420025562
9781420025569
URL
http://books.google.com.hk/books?id=TUrbD2c2A0wC&hl=&source=gbs_api
EBook
SAMPLE
註釋
Business Process Orientation: Gaining the E-Business Competitive Advantage provides the "why" and the "how" for building the "horizontal" organization - an essential component of the "e" in e-commerce and business. This book shows you how to weave your business processes into hard-to-imitate strategic capabilities that distinguish you from your competition.
The book explores the impact that well-defined and carefully integrated processes have on organizational performance. Using the results of extensive research conducted among consumer, business-to-business, and services-based companies, the authors demonstrate that adopting a business process orientation (BPO) has a positive impact on the organizational culture and business performance. The resulting process oriented e-corporation is now positioned as a necessity not only to thrive but also to survive.
The old ways of conducting business are out: pushing costs and compromising quality in order to achieve the lowest possible price. The emerging paradigm focuses on the core processes. The hallmarks of a great business still include high customer relevance, internally consistent decisions about scope and value chain activities performed, value capture mechanisms, a source of differentiation and strategic control, a sound operational system, and carefully designed processes. Business Process Orientation: Gaining the E-Business Competitive Advantage shows you how to balance your functional and horizontal orientation to create and maintain a healthy organization.