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A Progress Report on Departments' Preparations, Forty-second Report of Session 2003-04, Report, Together with Formal Minutes, Oral and Written Evidence
出版The Stationery Office, 2004
主題Political Science / General
ISBN02150196289780215019622
URLhttp://books.google.com.hk/books?id=Vw2yrPFQ880C&hl=&source=gbs_api
EBookSAMPLE
註釋In July 2002, the Government announced a public expenditure increase of £61 billion over three years, to be targeted at improving key public services. The three largest recipients of the extra funding were the Department for Education and Skills, the Department of Health and the Department for Transport. Following on from a NAO report on this topic (HCP 234, session 2003-04; ISBN 0102927103) published in January 2004, the Committee's report examines how these departments are using their extra resources, focusing on three main issues: the complexity of the service deliver chain, how they can secure further improvements in service quality, and performance monitoring and benchmarking. Conclusions reached include that, complex delivery chains and financing mechanisms need to be simplified, and a direct link established between funding and specific targets for service improvements. As all three departments deliver services indirectly through a network of partners and contractors, they need to ensure delivery partners have sufficient capability and capacity to deliver services effectively. Departments should also share information on their plans to increase delivery capacity more widely among key suppliers.