登入選單
返回Google圖書搜尋
註釋In recent years there has been a number of research studies and management reports showing connections between various competencies of emotional intelligence, and bottom-line business results. These include significant gains in revenue, productivity, innovation, teamwork and profitability. Cost savings, reduced cycle time, greater market share, and increased trust, loyalty and commitment from co-workers, employees, customers and clients are further proven benefits