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Improving Through Benchmarking

Richard Y. ChangP. Keith Kelly

出版	Wiley, 1999-08-11
主題	Business & Economics / Human Resources & Personnel ManagementBusiness & Economics / General
ISBN	078795084X9780787950842
URL	http://books.google.com.hk/books?id=XUYBAAAACAAJ&hl=&source=gbs_api

註釋

This user-friAndly guide shows how benchmarking is a means of using the best process-management practices to improve results. Ideal for process improvement teams in both large organizations and small companies.