| 其他書名 | Measurement and Improvement : a Report to the U.S. Merit Systems Protection Board and the U.S. Office of Personnel Management |
| 出版 | Advisory Committee on Federal Workforce Quality Assessment, 1992 |
| URL | http://books.google.com.hk/books?id=XZUoSCQUHbcC&hl=&source=gbs_api |