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The Race Without a Finish Line
Warren H. SchmidtJerome P. Finnigan
其他書名
America's Quest for Total Quality
出版Wiley, 1992-11-11
主題Business & Economics / General
ISBN15554246279781555424626
URLhttp://books.google.com.hk/books?id=XuzsAAAAMAAJ&hl=&source=gbs_api
註釋Based on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. A complete guide for implementing total quality management (TQM) in all organizations. Lessons learned by leading TQM companies will help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.