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Skills Training in Communication and Related Topics
Ellen J. Belzer
其他書名
Dealing with Conflict and Change
出版Radcliffe Publishing, 2009
主題Medical / AdministrationMedical / Hospital Administration & CareMedical / Test Preparation & Review
ISBN18461927739781846192777
URLhttp://books.google.com.hk/books?id=Z3P7s8fOez8C&hl=&source=gbs_api
EBookSAMPLE
註釋With packed curricula in most health care training institutions, and hectic schedules in practices and administrative offices, time for teaching vital communication and interpersonal skills is often at a premium.This book is designed to equip trainees with the skills needed to deal effectively with conflict, difficult behaviours and other complex situations, employing a 'learning by doing' approach for effective and engaging learning. It has been designed for practice leaders, hospital leaders and public health professionals helping health care professionals upgrade their skills, and especially for faculty members who teach students and residents. It contains over 100 exercises designed for use in a variety of training situations, and which take into consideration the often limited training time available for non-clinical topics. The exercises range in length from minutes to over an hour, whilst a selection grid allows trainers and educators to select the right exercises to cover topics in the available time.