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Triangular Love-Hate
Philip Schörpf
Jörg Flecker
Annika Schönauer
Hubert Eichmann
其他書名
Management and Control in Creative Crowdworking
出版
SSRN
, 2020
URL
http://books.google.com.hk/books?id=Z3vdzwEACAAJ&hl=&source=gbs_api
註釋
This article analyses the ways in which creative crowdwork is managed and controlled within social and economic power relations. It presents findings from a research project on creative crowdworkers focussing on aspects of management and control. The research shows that the design of the platforms and the strategies of their operating companies clearly structure the triangular relationship between platform, clients and workers. In addition to bureaucratic rules and surveillance exercised by the platform, rating opportunities and other control features utilised by clients strongly impact on crowdworkers' time use, income and creativity and thus on their working and living conditions.