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Listen to Me, Listen to You
Anne Kotzman
Mandy Kotzman
其他書名
A Step-by-Step Guide to Communication Skills Training
出版
Aust Council for Ed Research
, 2008
主題
Business & Economics / Business Communication / General
Business & Economics / Skills
Education / Educational Psychology
Language Arts & Disciplines / Communication Studies
Psychology / General
Psychology / Developmental / Child
Psychology / Personality
Self-Help / Personal Growth / Self-Esteem
Self-Help / Personal Growth / General
Social Science / Sociology / General
ISBN
0864318642
9780864318640
URL
http://books.google.com.hk/books?id=Z9DSrukUMP8C&hl=&source=gbs_api
EBook
SAMPLE
註釋
This step-by-step guide is a companion to the popular Listen to Me, Listen to You: A Practical Guide to Self-Awareness, Communication Skills and Conflict Management (Revised edition, Penguin Books, 2007). The guide is designed for use by anyone working in communication skills and personal development training. Resource material is grouped under major headings: orientation * self-esteem * self-awareness and self-knowledge * effective listening * self-assertion * managing conflict collaboratively * reflection and closure. Each of these categories features a range of activities and planned group exercises which can be used singly or as part of a course, and includes reproducible masters for use by participants.