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Ten Steps to ITSM Success
Angelo Esposito
其他書名
A Practitioner’s Guide to Enterprise IT Transformation
出版IT Governance Publishing, 2013-02-07
主題Business & Economics / Project ManagementComputers / GeneralComputers / Business & Productivity Software / GeneralMathematics / Probability & Statistics / General
ISBN18492845719781849284578
URLhttp://books.google.com.hk/books?id=ZOVgAgAAQBAJ&hl=&source=gbs_api
EBookSAMPLE
註釋Guides the reader through an ITSM transformation journey based on the authors’ real-world experiences, in a  ten-step approach.