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Communication Skills for Pharmacists
Bruce A. Berger
其他書名
Building Relationships, Improving Patient Care
出版American Pharmaceutical Association, 2002
主題Language Arts & Disciplines / Communication StudiesMedical / GeneralMedical / PharmacologyMedical / Pharmacy
ISBN15821204209781582120423
URLhttp://books.google.com.hk/books?id=ZupsAAAAMAAJ&hl=&source=gbs_api
註釋Publisher Description (unedited publisher data) Provides practical advice on building relationships between the pharmacist and patient, and the pharmacist and physician. The book's 13 chapters are devoted to developing the communication skills needed by pharmacists to deliver pharmaceutical care, including listening and responding appropriately, effective patient counseling, supportive communication, managing conflict, and assertiveness. This guide features useful tips and suggestions for improving patient care through effective communication, and questions for reflection are provided at the end of each chapter.