This text will fit in the MIS majors course for Knowledge Management and for some Decision Support Systems Courses.

The KM subject matter is a subset of content taught in the Decision Support Systems course. This 16 chapter text is about knowledge how to capture it, how to transfer it, how to share it, and how to manage it. Awad takes students through a process-oriented examination of the topic, striking a balance between the behavioral and technical aspects of knowledge management and use it.