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Alternative Dispute Resolution

出版	Lawbook Company, 2012
主題	Law / General
ISBN	04552287369780455228730
URL	http://books.google.com.hk/books?id=bmeMpwAACAAJ&hl=&source=gbs_api

註釋'All key dispute resolution and management processes are explored in Alternative Dispute Resolution, as well as specific negotiation, complaints handling, option generation and problem solving strategies, pre-litigation ADR schemes, external dispute resolution schemes and changes in the community and related schemes, as well as processes that are more closely related to the litigation system, are tracked, explored and analysed. This supports ADR practititioners and all those involved in dispute resolution to make effective, informed decisions about process choices and options. The book also features a number of new chapters and additional focus areas: judicial and decisional dispute resolution, obligations to use ADR - genuine steps - including the latest legislative reforms and the Civil Dispute Resolution Act 2011 (Cth), confidentiality and admissibility - latest case law and analysis. In addition the negotiation, mediation and arbitration sections have been expanded to reflect recent research, policy changes and legislation in each of these areas. The fourth edition of Alternative Dispute Resolution features an expanded skills section, with commentary on micro communication skills as well as updated and revised process and dispute system sections.' -- Back cover.