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The Connectivity Agenda Five Years of Success in Colombian E-Gov Initiatives
註釋In this chapter the author try to emphasize how the Connectivity Agenda, enacted in 2000 as the Colombian policy to move the country toward the knowledge society trough the intensive use of Information and Communication Technologies - ICT, has been a successful electronic government initiative. To achieve it, the author describes first the general policy outline and then the proposed benefits comparing them to the ones already obtained, and explaining how there is no gap between planning and execution. To complement this exposition, the author presents the results of an evaluation model applied, which focused on determining what the citizens expect from the electronic administration and how they perceive it. Finally, the chapter states how both approaches conclude that the Connectivity Agenda can be considered as a successful electronic government initiative.