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Record Client Support Requirements
John OlekalnsJulia Ponder
其他書名
ICAS2016A
出版Tertiary Press, 2007
ISBN08645849899780864584984
URLhttp://books.google.com.hk/books?id=cUnStgAACAAJ&hl=&source=gbs_api
註釋"Working in a helpdesk environment, including topics such as logging and prioritising client requests, communicating with personnel."--Provided by publisher.