登入選單
返回Google圖書搜尋
Nice Companies Finish First
Peter Shankman
其他書名
Why Cutthroat Management Is Over--and Collaboration Is In
出版St. Martin's Publishing Group, 2013-04-02
主題Business & Economics / LeadershipBusiness & Economics / Workplace Culture
ISBN11373335029781137333506
URLhttp://books.google.com.hk/books?id=e4HJ6K19SRUC&hl=&source=gbs_api
EBookSAMPLE
註釋The era of authoritarian cowboy CEOs like Jack Welch and Lee Iacocca is over. In an age of increasing transparency and access, it just doesn't pay to be a jerk—to employees, customers, competitors, or anyone else. In Nice Companies Finish First, Shankman, a pioneer in modern PR, marketing, advertising, social media, and customer service, profiles the famously nice executives, entrepreneurs, and companies that are setting the standard for success in this new collaborative world. He explores the new hallmarks of effective leadership, including loyalty, optimism, humility, and a reverence for customer service, and shows how leaders like Jet Blue's Dave Needleman, Tony Hsieh of Zappos, Steve Jobs of Apple, Ken Chenault of Amex, Indra Nooyi of Pepsi, and the team behind Patagonia harness these traits to build productive, open, and happy workplaces for the benefit of their employees, themselves, and the bottom line.