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Preventing Workplace Bullying
Carlo Caponecchia
Anne Wyatt
其他書名
An evidence-based guide to preventing workplace bullying for managers and employees
出版
Allen & Unwin
, 2011-02-01
主題
Business & Economics / Management
ISBN
1742692419
9781742692418
URL
http://books.google.com.hk/books?id=eKL_G9kTQYEC&hl=&source=gbs_api
EBook
SAMPLE
註釋
'Workplace bullying is tough for everyone.
Preventing Workplace Bullying
helps managers and consultants clarify what is and isn't bullying, and gives excellent guidance on how to deal with it.' - Charlotte Rayner, Professor of Human Resource Management, Portsmouth Business School, UK
Workplace bullying is more common and costly than most people realise. It can make life unbearable for employees in any industry, and ultimately undermine an organisation's bottom line. In this practical guide, Carlo Caponecchia and Anne Wyatt explain how to identify workplace bullying and apply best practice to preventing and managing it. They outline what constitutes bullying at work, demystify some of the controversial issues, and discuss the various factors which influence workplace bullying. The responsibilities of management, and legal implications in different countries are outlined, and supported with best practice guides for policies, complaints procedures and risk management systems. Options and resources for targets experiencing bullying are also explored. These ideas and concepts are illustrated throughout with real case studies.
This evidence-based book on workplace bullying is a valuable resource for organisations of all sizes and for anyone affected by bullying at work including employees, human resource managers, workplace consultants, counsellors, mediators and legal advisors.