"DFT is an absolute business discipline for every one of us, from the factory floor to the office. It is a way to simplify the business; to put order into everything you do."

--Jack Welch, Former Chairman and CEO, General Electric

In a world where customer demand is rewriting the rules of manufacturing success, yesterday's best practices may actually hinder companies more than help them. The Quantum Leap: Next Generation documents the forces shaping today's demad-driven markets and equips organizations with the knowledge and insight to navigate the transition to Demand Flow Technology (DFT) - a unique combination of innovative management philosophy, revolutionary manufacturing practices, and flexible employees.

The first edition of The Quantum Leap - and its French, German, Italian and Spanish translations - played a key role in some of the most dramatic manufacturing success stories of the past decade. This update of John R. Costanza’s original worldwide bestseller examines the impact and implications of recent industry trends, new technologies, and emerging business practices on manufacturing practices. But the focus remains the same: how to build sustainable competitive advantage by responding to customer demand in real time, every day. To remain competitive in today’s dynamic global economy, companies must become demand-driven. This comprehensive desk reference provides a proven mathematically based roadmap for implementing DFT.