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Byrd Baggett
其他書名
236 Ideas to Make Your Customers Feel Like a Million Dollars
出版Rutledge Hill Press, 1994
主題Business & Economics / GeneralBusiness & Economics / Customer Relations
ISBN15585328629781558532861
URLhttp://books.google.com.hk/books?id=efgJAQAAMAAJ&hl=&source=gbs_api
註釋"Excellence in customer service results in long-term success," says Byrd Baggett. That's the reason everybody in business should focus on pleasing customers. Baggett reminds the reader of the habits that almost always result in happy, satisfied customers.