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其他書名
Customer-focused Principles
出版Irwin, 1997
主題Business & Economics / Customer RelationsBusiness & Economics / ManagementBusiness & Economics / Operations ResearchTechnology & Engineering / Manufacturing
ISBN02561940689780256194067
URLhttp://books.google.com.hk/books?id=fNsdAQAAMAAJ&hl=&source=gbs_api