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註釋Most people assume that being right should be enough to be followed and respected as leaders. However, anyone attempting to lead any type of organization (family, business, sports, etc.) knows by experience that this is not so. Usually, the blame is placed on external factors, like the lack of the right team or circumstances. After several failing experiences, frustration and cynicism creep in about the possibility of successfully implementing any improvement initiative. What is the use of being right if nobody listens to us? What is the point of being wise and powerful if the rest of the world thinks we are mad? This book summarizes twenty years of practical experience searching for the most powerful complements to go beyond "Being right" in order to significantly improve our performance as leaders and change agents. It explains how, after developing a good solution, leaders could also be able to sell their ideas to their own people and create the truly collaborative working environments in which continuous improvement can set roots and flourish.