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Ten Proven Steps to Sales Success
註釋The complete salesperson's handbook for selling to businesses and retail consumers: with tried and tested techniques for managing activities, telephone prospecting, face-to-face and telephone presentations, handling objections, closing the sale and follow-up. There are also sample telephone scripts and e-mail templates for contacting prospects as well as self- reviews, which provide the salesperson (or a sales trainer) the opportunity to evaluate each of the selling fundamentals following contact with a prospect. However, this is not a "how to book" in the conventional sense. It not only presents some practical, usable rules of good salesmanship, but supports them with some "Sales Tales," some fictional dialogue and some humorous anecdotes. Bill Gibson has over forty-three years of sales experience. Additionally, he has trained salespeople and managers to sell a variety of tangible and conceptual products, both face-to-face and on the telephone. E-mail Address: billgibson1942@bellsouth.net