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Tutorials from the Ninth Symposium on QFD

Glenn MazurRichard ZultnerJohn TerninkoBob KingBill SlabeyEllen DombZinovy Royzen

出版	QFD Institute, 1997-06-08
主題	Business & Economics / Quality Control
ISBN	188947777X9781889477770
URL	http://books.google.com.hk/books?id=fzerPAAACAAJ&hl=&source=gbs_api

註釋

Tutorials on Introduction to QFD, Voice of Customer Analysis, TRIZ, Blitz QFD®, Creativity Toolbox, and ARIZ.