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Streamlining Library Services
Richard M. Dougherty
其他書名
What We Do, how Much Time it Takes, what it Costs, how We Can Do it Better
出版
Rowman & Littlefield
, 2008
主題
Business & Economics / Information Management
Language Arts & Disciplines / Library & Information Science / General
Language Arts & Disciplines / Library & Information Science / Administration & Management
Language Arts & Disciplines / Library & Information Science / Archives & Special Libraries
ISBN
0810851989
9780810851986
URL
http://books.google.com.hk/books?id=gWzQZ6UDA9EC&hl=&source=gbs_api
EBook
SAMPLE
註釋
Librarianship is a service profession and not a bottom-line oriented business. As such, librarians don't normally assign a high priority to efficiency of operations; however, opportunities to improve daily jobs and enhance services are being overlooked every day. Advances in technology drive change at a rapid pace and keeping up is both expensive and time consuming. Tight budgets have made keeping up with technology especially difficult. And while some activities in libraries, such as in-person ready reference and circulation of books and journals have declined, many libraries continue to report increases in the demand for services and resources. The rapid transformation from paper to digital documents is also driving changes in libraries. Today the incentive for examining and streamlining library workflows and the processes and procedures that comprise them should be compelling, but that doesn't seem to be the case for many librarians.
Streamlining Library Services
presents library managers and staff with the tools necessary to analyze and streamline their library's services. It presents a variety of tools and techniques that can be applied to improve library operations and assist library staff in their efforts to identify what work is done, how much time it takes, and what it costs. These efforts can be used to streamline library processes and, where appropriate, help to free dollar resources to initiate or enhance services that merit higher priority.