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Problem Solving Pocket Guide
Michael McLean
其他書名
Using the Dr W E Deming 'Plan, Do, Study, Act' Learning Cycle to Solve Problems
出版McLean Management Consultants Pty Limited, 2024-01-31
主題Business & Economics / GeneralEducation / General
ISBN09756325079780975632505
URLhttp://books.google.com.hk/books?id=gkeF0AEACAAJ&hl=&source=gbs_api
註釋The original McLean Management Consultants Pty Limited (MMC) "Problem Solving Pocket Guide" was published in 1997 to be a summary of the "Problem Solving Guidebook" and the 28 "Tools and Techniques" for Continual Improvement. The "Pocket Guide" was revised and now in A4 size for easier readability and has an Australian Made product Licence ID: 16696. The MMC Problem Solving "DACSIS" methodology was adapted to complement the client's Context and their approaches to solving problems in their processes, across diverse industries nationally and internationally. Although used by individuals, it is more commonly used for more complex problems requiring a team-based project. The Pocket Guide uses Dr WE Deming's PDSA Cycle in a "DACSIS" Storyboard for reporting the resolution of the problem through PDSA, PDCA, DMAIC, 8D methodologies in such approaches as Kaizen, Quality Circles, SPC, 8D, A3, TQM, TPM, ToC, Process FMEA, APQP + Control Plan, Lean, Six Sigma* (*Motorola Copyright), Toyota's Practical Problem Solving etc. Client examples adapting and applying the MMC Problem Solving Methodology include: [a] Building Materials and Construction industry had their Corporate Treasury review their "Continuous Improvement Program" Kaizen (M Imai) / Incremental Problem-Solving Project Teams who achieved a 409.6% Return on Investment (ROI) and Step-Change Breakthrough (Dr JM Juran) Process Improvement Project Teams achieving 13.8% ROI, [b] A bio-medical Animal Research client improved both animal health, OH&S practices and Delivery in Full and On Time (DIFOT) from an average of 120 weeks to 20 weeks through "Human Lean".[c[ A complex high-volume automotive manufacturing clients improve Right 1st Time to over 98%, ongoing Process Capability Index to 1.31 Cpk and output from 650 to 1500 products / day,[d] A transport client improve a passenger train driver's cabin from 5 to less than 3 per day. The MMC "Problem Solving Guidebook" and 28 "Tools and Techniques" is being revised and to be published in 2024.