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The Consumer Experience of Higher Education
Deirdre McArdle-Clinton
其他書名
The Rise of Capsule Education
出版
A&C Black
, 2011-11-03
主題
Education / Schools / Levels / Higher
ISBN
1441151036
9781441151032
URL
http://books.google.com.hk/books?id=hG4xk1jVXtIC&hl=&source=gbs_api
EBook
SAMPLE
註釋
This work examines the philosophy underpinning current higher education provision. Contemporary culture seems to encourage consumers to purchase products where the product is shaped by the provider and the input of the consumer is very limited. Research suggests that students, their perceptions shaped by the educational experience they have undergone, view education as a commodity and require that information be packaged for easy consumption. The purpose of this study is to examine the current situation in education against the backdrop of an emerging trend that sees education as a product and students as consumers or customers. The literature provides a basis to argue that a qualification now is frequently a simulacrum while previously it represented knowledge and competency.