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Accountability Through Measurement
Vahe A. Kazandjan
其他書名
A Global Healthcare Imperative
出版Quality Press, 2002-06-13
主題Mathematics / MeasurementTechnology & Engineering / Quality ControlBusiness & Economics / Quality ControlBusiness & Economics / General
ISBN163694051X9781636940519
URLhttp://books.google.com.hk/books?id=hemiEAAAQBAJ&hl=&source=gbs_api
EBookSAMPLE
註釋Accountability Through Measurement: A Global Healthcare Imperative looks at the need for healthcare organizations to become more accountable for their performance. The book discusses the necessary mindset, structures, tools, and communication modes needed for healthcare to be accountable to itself, as well as to external audiences, about its own performance. At the heart of this is the need for a greater degree of disclosure, which in turn requires rigorous methods of measurement. This book places the requirement of disclosure at the center of the accountability mandate and presents concrete ways in which performance can be measured, analyzed, communicated, and used toward performance improvement. This approach does not place the responsibility of accountability on the providers only but makes it a joint effort between the providers and recipients.