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A Typology of Conflict Avoidance
Qi Wang
Deborah A. Cai
Edward L. Fink
出版
SSRN
, 2008
URL
http://books.google.com.hk/books?id=hn_jzwEACAAJ&hl=&source=gbs_api
註釋
When you have a fight with someone, is it better to verbalize your arguments until the other sees or submits to your point, or is it better to withdraw your arguments until both cool off? If you avoid talking to someone about an issue, is it always because you do not care about either party's outcomes? Are all avoidance strategies undesirable? Just as "squeaky wheels get oiled," the main stream conflictual communication research has focused on communicative strategies in dealing with conflict, and the non-communicative strategy, or avoidance, has rarely been examined. Avoidance has been largely dismissed as an inactive, passive, and ineffective conflict strategy. The main goal of the paper is to propose a typology of conflict avoidance. Specifically, the typology development uses a theoretical, deductive method. Avoidance is conceptualized along the who, the what, and the temporal dimensions, and embraces six types of variations. The different types of avoidance strategies are compared and examples of each are given. Finally, validation of the typology, future directions, and conclusion are provided.