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Listening Deeply
Howard F. Stein
其他書名
An Approach to Understanding and Consulting in Organizational Culture, Second Edition
出版
University of Missouri Press
, 2017-06-01
主題
Business & Economics / General
Business & Economics / Organizational Behavior
Psychology / Industrial & Organizational Psychology
ISBN
0826273866
9780826273864
URL
http://books.google.com.hk/books?id=hwWUDgAAQBAJ&hl=&source=gbs_api
EBook
SAMPLE
註釋
Listening deeply is the foundation of all effective organizational management, research, and consulting. This book explores the many aspects of attentive listening through storytelling and includes examples of organizational case studies. In Stein’s practice, listening deeply is an attitude evoked by the psychoanalytic concept of hovering attention—a careful attending to the person or group one is trying to help and an equally careful attending to how one is hearing these others. The listener’s own feelings are as crucially diagnostic as what the consultant observes in other people.
This new edition of
Listening Deeply
updates historical context, theory, method, and organizational stories. A psychodynamic orientation informs much of the book and the language Stein uses is direct. His lessons are useful to the manager in any kind of organization, as well as practitioners of psychology, sociology, business management, medicine, and education.