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Communicate With Emotional Intelligence
John EatonRoy Johnson
出版Jaico Publishing House, 2007
ISBN81799272619788179927267
URLhttp://books.google.com.hk/books?id=i6zrPgAACAAJ&hl=&source=gbs_api
註釋An emotionally intelligent communicator is a more successful manager. Emotionally intelligent people communicate better and more successfully than their emotionally unaware counterparts. The good news is that emotional intelligence, or EI, can be learned. This book explains how. Eaton & Johnson reveal how to manage yourself better and how to improve your listening skills so that you respond more constructively to others. Find out how to develop empathy, manage conflicts and create win/win situations. Improve your EI and you will significantly improve your professional and personal life.